These terms govern all professional video production services provided by VideoCraft. By engaging our services, clients acknowledge acceptance of these conditions and commit to collaborative partnership throughout project execution. Our agreements establish clear expectations regarding creative deliverables, timeline commitments, payment schedules, and mutual responsibilities that ensure successful project completion.
Each production engagement begins with detailed consultation where we document specific requirements, creative objectives, technical specifications, and delivery expectations. This foundational understanding shapes our service agreement and guides decision-making throughout pre-production planning, filming execution, and post-production refinement phases.
Service scope encompasses all activities outlined in project proposals, including pre-production planning, location scouting when applicable, filming sessions, post-production editing, color grading, audio mixing, and final delivery in agreed formats. We provide specific deliverables as documented in project agreements, with clear specifications regarding video resolution, file formats, delivery methods, and revision allowances included in package selections.
Project modifications requested after approval of initial scope may require timeline adjustments and additional fees proportional to extra work involved. We maintain transparent communication regarding any scope changes, providing detailed explanations of implications before proceeding with modifications. Our commitment to quality means we dedicate necessary time and resources to achieve desired results while respecting agreed parameters.
Project fees reflect complexity, duration, equipment requirements, team size, and post-production demands specific to each engagement. Payment schedules typically include initial deposit upon agreement signing, with remaining balance divided into milestone payments aligned with production phases. Final payment becomes due before delivery of completed assets, ensuring all financial obligations are satisfied prior to transfer of finished materials.
Invoice terms specify payment methods accepted, currency requirements, and timeframes for remittance. Late payments may incur additional fees as outlined in agreements, and persistent payment delays could affect project timelines or result in suspension of work until accounts are current. We value punctual financial transactions that enable smooth workflow progression and timely project completion for all parties involved.
Upon receipt of full payment, clients receive comprehensive usage rights to final delivered video content for purposes specified in project agreements. These rights typically include commercial use, marketing distribution, social media publishing, and internal communications as relevant to project objectives. VideoCraft retains rights to use completed projects in portfolio presentations, promotional materials, and case studies unless confidentiality agreements specify otherwise.
Raw footage, intermediate edits, project files, and unused materials remain property of VideoCraft unless specifically negotiated otherwise. Clients seeking access to raw footage or project files may arrange this through separate licensing agreements. Any third-party music, stock footage, or licensed materials integrated into projects carry their own usage restrictions that clients must respect in subsequent content distribution.
Successful projects require active client participation through timely provision of necessary materials, access to locations, coordination of interview subjects, and prompt feedback during review cycles. Clients bear responsibility for securing required permissions, releases, and legal clearances for filming locations, featured individuals, branded materials, or proprietary content appearing in videos. Delays caused by unavailable resources or delayed approvals may necessitate timeline adjustments that could affect project delivery schedules.
Clients should provide honest, constructive feedback during designated review periods, clearly communicating specific concerns or desired modifications. Vague feedback or frequent directional changes can extend production timelines and may incur additional costs if revisions exceed package allowances. We encourage collaborative dialogue that balances creative vision with practical constraints, resulting in final products that satisfy objectives while respecting agreed parameters and professional standards for quality delivery.