What happens during the initial consultation?
Initial consultations focus on understanding your objectives, target audience, and desired outcomes. We discuss budget parameters, timeline expectations, and any specific requirements or constraints.
This conversation helps us recommend appropriate production approaches and provide accurate project estimates. There's no obligation to proceed after consultation—it's simply an opportunity to explore whether we're a good fit for your needs.
Do you handle scriptwriting and creative development?
Yes, we offer complete creative services including scriptwriting, storyboarding, and concept development. Some clients arrive with fully developed scripts, while others prefer collaborative development from initial ideas.
Our approach adapts to your level of involvement. We can lead the creative process entirely or work within parameters you establish. The goal is producing content that aligns with your vision regardless of starting point.
How many revision rounds are included?
Standard packages include one to two revision rounds depending on project complexity. Premium packages offer unlimited revisions. Revisions address changes to editing, pacing, color grading, or audio mixing.
Major scope changes—like requesting entirely new footage or fundamentally different creative directions—fall outside standard revisions and may involve additional costs. We discuss revision expectations clearly before production begins.
Can we be involved during filming and editing?
Client involvement is welcome throughout production. Many clients prefer attending film shoots to provide real-time feedback. For editing, we typically present rough cuts for review rather than inviting clients into editing sessions, as the technical process can be tedious.
We maintain open communication channels regardless of involvement level. Some clients prefer hands-off approaches, trusting our expertise entirely. Others want frequent check-ins. Both approaches work—we adapt to preferences.
How long does a typical video production take?
Timeline varies significantly based on project complexity and scope. Simple corporate interviews might complete in 2-3 weeks from initial consultation to final delivery. Complex productions involving multiple locations, actors, or extensive post-production can require 6-8 weeks or longer.
We provide specific timeline estimates during initial planning based on your particular requirements. Rush projects can sometimes be accommodated with adjusted schedules, though this may impact pricing.
What factors affect production timeline?
Several elements influence how long projects take: script complexity and approval time, scheduling availability for locations and participants, number of filming days required, post-production intensity, and revision rounds.
Client responsiveness also impacts timeline. Projects move faster when feedback comes quickly during review stages. We build reasonable review periods into schedules, but extended delays can push delivery dates.
Can you accommodate rush projects?
Expedited timelines are sometimes possible depending on current workload and project requirements. Rush projects typically involve premium pricing to compensate for schedule adjustments and potential overtime.
We're honest about what's feasible within compressed timeframes. Sometimes quality suffers when production gets rushed beyond reasonable limits. We'd rather decline projects than deliver substandard results.
When should we book production services?
Booking 4-6 weeks ahead of desired delivery dates provides optimal scheduling flexibility. This allows adequate time for pre-production planning, filming, and post-production without rushing.
For large-scale productions or projects during busy seasons, even earlier booking is recommended. Last-minute requests get accommodated when possible, but advance planning generally produces better outcomes.
What video formats and resolutions do you deliver?
We deliver videos in formats optimized for your intended use. Common deliverables include MP4 files for web use, MOV files for broadcast, and multiple resolutions from HD 1080p to 4K depending on package and requirements.
If you need specific technical specifications for particular platforms or broadcast requirements, we can accommodate those. Just communicate requirements during initial planning so we can capture and export accordingly.
Do you provide files for social media platforms?
Yes, we can provide versions optimized for specific social platforms with appropriate aspect ratios and file sizes. This includes square formats for Instagram, vertical formats for Stories and Reels, and standard horizontal formats for YouTube and Facebook.
Multi-platform delivery is often included in packages or available as an add-on service. We ensure videos meet technical requirements for smooth playback across different platforms.
What equipment do you use for filming?
We use professional cinema cameras, professional-grade lenses, stabilization equipment, professional lighting packages, and broadcast-quality audio recording gear. Equipment selection depends on project requirements.
For most corporate and commercial work, we use industry-standard cinema cameras that provide excellent image quality. Premium packages may utilize higher-end cinema cameras for maximum visual impact.
Do you offer drone footage?
Drone cinematography is available as an add-on service. Aerial footage provides unique perspectives and can significantly enhance production value, particularly for real estate, event coverage, or establishing shots.
Drone operations require proper licensing and sometimes location permits. We handle these logistics when aerial footage is part of your project scope.
What rights do I have to the finished video?
Upon final payment, clients receive full usage rights to the finished video. You can distribute it across any platforms, use it in marketing materials, or incorporate it into presentations without restrictions or ongoing fees.
Raw footage typically remains our intellectual property unless specifically negotiated otherwise. The finished edited video, however, becomes yours to use as needed for your business purposes.
What is your payment structure?
Standard payment terms involve a deposit upon project approval, with the balance due upon delivery of final files. Specific payment schedules get outlined in project agreements before work begins.
For larger projects, we sometimes structure payments in phases tied to production milestones. This approach provides cash flow for both parties while ensuring project momentum.
Do you require contracts for projects?
Yes, we use project agreements that outline scope, deliverables, timeline, payment terms, and intellectual property rights. These contracts protect both parties and ensure clear mutual understanding of expectations.
Contracts aren't meant to be intimidating—they simply document what we've already discussed and agreed upon during planning conversations. We're happy to explain any terms or answer questions about agreement contents.
What happens if we need to cancel or postpone?
Cancellation and postponement policies are outlined in project agreements. Generally, cancellations before work begins may forfeit deposits. Postponements during active production phases may involve rescheduling fees depending on timing and circumstances.
We try to be reasonable and understanding when unexpected situations arise. Communication is key—the earlier you inform us of necessary changes, the more flexibly we can accommodate them.
